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How We Work
No joining fee!
Niagarafallsonabudget.com operates on a commission basis, ensuring that you only pay for business received. The base commission rate is 10% on the total room rate plus VAT.
Niagarafallsonabudget.com prides itself on operating a flexible system giving the hotelier complete control over rates and availability. Properties can choose to sell their available inventory at a rate to match availability via freesale or flexible allocation or a combination of the two.
Freesale
If you opt to sell rooms on a freesale basis we will continue to sell rooms at the rate you have advertised until you close out availability.
Flexible Allocation
This method gives you the most control. You are able to allocate a number of rooms available to sell via Niagarafallsonabudget.com for any given date. This is completely flexible therefore you can amend the allocation at any time. If the allocation reaches zero your property will not be available to book online. Therefore it is recommended that you allocate as many rooms as possible for each date.
Please note:
Only hotels working with Niagarafallsonabudget.com on either freesale or allocation will be available for customers to book online.
All reservations are sent through to the hotel by both e-mail and fax.
A summary of both invoiced and non-invoiced reservations is available online via the Niagarafallsonabudget.com extranet and can be accessed at any time.
Commission invoices are raised and dispatched monthly with payment terms of 30 days.
Terms of Us
Cancellations must be made through the agent's online system or customer service centre, and a valid cancellation code must be given. In cases where the cancellation is made through the hotel direct, the agent shall not be able to provide any information concerning possible discrepancies related to the time of cancellation or to the cancellation itself.
If the customer wishes to change a booking that has already been made (“rebook”) and does so by contacting hotel.de by e-mail or telephone, hotel.de is then authorised to store the customer’s personal information in order to carry out the rebooking.The customer’s rights to have data deleted in accordance with article 8.7 of these general terms and conditions remain unaffected by this.
The provider reserves the right to cancel any booking without further reference to the booking customer where there is incomplete, dubious or apparently false details of the booker or the traveller. This right also pertains to bookings from persons or registrations that have frequently been associated with “no shows” (i.e. non arrival at the hotel) or unpaid invoices in the past. In both cases there is no automatic right that the booking be honoured.
3.3 Hotel Categories and Hotel / Travel Information
The internationally popular hotel classification using stars offers non-binding information about a hotel's quality taking into consideration a self-assessment made by the hotel. All additional hotel or travel information and descriptions are based on information provided by the hotel.
3.4. Confirmed Prices According to Contract
All prices are the current lowest daily rates shown in the individual hotel's name and are valid for all bookings made through the agent's worldwide reservation system.
Bookings are made according to the agent's best, and lowest daily available rate at the time. This price is submitted directly by the hotel for the arrival date chosen, and is shown in the hotel's name. All of the supplier’s available last-minute, seasonal, weekend or special prices will automatically be taken into consideration during the booking process.
The price is provided by the hotel and includes local taxes and charges. If taxes and charges are listed separately, these are understood to be included in the price. The amount of tax may change at any time, therefore, information regarding such taxes is always non-binding. In some destinations additional local charges such as visitor's tax, city tax etc. may arise. Prices stated in a different currency may be subject to the effects of variations in the exchange rate. The accommodation agreement and billing are made directly with the hotel.
3.5. Pooling of related individual bookings
If a group booking is created from individual bookings made in succession or in parallel by a participant or participant group, the hotel or agent may pool the indivdual bookings into one group booking and modify the booking and cancellation terms and conditions. If the new terms and conditions are not accepted by the customer making the booking, the hotel or the agent may cancel the reservations. Please note: you may only assign your claim to the reserved travel service to another person with the express consent of the agent. The agent reserves the right to cancel reservations without reference to the booking person that are incomplete, or where incorrect information about the booking person or travelling person has been entered.
3.6. Requests and bookings via our Meeting Tool
Our database is used to provide information, handle enquiries and make reservations in respect of conference hotels and service-providers. In the event of a reservation being made, the relevant agreement enters into force exclusively between you and the respective service-provider. Any other conditions referred to here shall have no effect on the conditions governing the booking made using the Conference tool. Reference is therefore made to the corresponding general terms and conditions of business of the hotels and service-providers.
Once the enquiry form has been completed, your enquiry will be forwarded through the system by e-mail to your selected hotels. The hotels will only be given your company name and not your personal data. The hotels will then provide you with corresponding offers directly through the system to your PC by e-mail. If you decide to accept one of the offers from a hotel, the agent will be given a binding instruction to arrange for an agreement to be drawn up between you and the hotel/service-provider. In the event of a reservation being made, the hotel will be provided with your personal data and requested to contact you to arrange the details of the booking. The service-provider will provide you with a contract which will include the reservation and cancellation terms and conditions. You must sign this contract and return it to the hotel. In the event of a cancellation, both the agent and the service-provider must be informed direct.
At the end of the conference/event the booking agent will request a copy of the original invoice in order to be able to assess and list the actual services provided
3.7. Bookings via Bonus Programmes
The agent also offers the option of making reservations through bonus programmes operated by renowned partners. The hotel booking must be made using the link integrated into the partner's website. A rebate shall be made approximately 6 weeks after the end of the month in which the guest checked out. Information on the amount of the rebate will be provided by the partner in question. Bookings for hotels in the Marriott chain are excluded from bonus payment. In the case of a booking through a bonus programme, the member, in the capacity of the customer making the booking, must be the person making the trip. The rebate shall be granted for the bonus programme member plus one companion. The Affiliate shall not receive any commission for bookings made by bonus-programme participants through the agent’s service centre. It is not possible to combine different discount models.
3.8 Requests by telephone to the agent's service centre
Registration is required when making reservations by telephone through the service centre. The person registering must provide information such as name, address, e-mail address and/or fax number, as well as bank information or credit card information where needed in order to complete the reservation.
Completion of the telephone registration by the agent’s service centre indicates the customer’s acceptance of the hotel.de AG terms and conditions.
In order to allow customers to make reservations, cancellations or changes, they will be required to authenticate themselves by providing relevant information. The corresponding customer number will be required, along with a cancellation code in the case of a cancellation. The agent reserves the right to refuse reservations, cancellations or modifications if the customer is unable to provide sufficient information orally or in written form as proof. It is not permitted for customers to make bookings, cancellations or changes on behalf of third parties.
Before completion of a telephone reservation, cancellation or modification, the service centre agent will reconfirm the information with the customer orally. This confirmation and any resulting reservation, cancellation and/or modification is binding for the customer and is accepted on completion of the oral confirmation of information.
If there is corresponding availability on hotel web sites the agent may make bookings outside the system. The customer will be informed of this and must agree to the fact that the binding reservation is only valid for the hotel once the hotel has reconfirmed the reservation in writing and that alterations may not be possible. Group bookings that are made through the customer service centre are not effected by this. A standard booking is generally valid until 6 p.m. local time. If you arrive later than 6 p.m., you may incur a fee. Please take note of the information provided by the individual hotel during the booking dialogue. After this time you are no longer entitled to accommodation. If you are unable to arrive before 6 p.m. local time, you must contact the hotel direct to let them know your planned arrival time. Occasionally non-standard bookings are also offered. There may be variations here with regard to the latest standard arrival time of 6 p.m. Please pay careful attention to the hotel's detailed booking conditions displayed during the booking dialogue and in your written booking confirmation. Bookings that are secured with a credit card must be held for the entire night.